In this episode of The Modern SaaS Podcast, Aditya and Yaag discuss the thoughtful meeting scheduling habits modern SaaS companies can build to improve the buyer experience. They discuss the balance between optimizing for efficiency and customer experience. Some of the key points discussed in the episode include
01:00
How to use meeting scheduling links more thoughtfully
03:45
Sharing a clear meeting agenda
08:00
How to minimize no-shows
12:07
The need to allow meeting participants to join the meeting and not make them wait until you join
14:50
Changing the meeting owner to keep the buyer experience intact (in case you can't make it to the meeting)
15:17
When to change meeting ownership & when not to
17:41
How long should you wait or rather what's the ideal cut off time (in case of no-shows or late show-ups)
20:28
Key take aways on the meeting scheduling habits you need
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