Learn winning talk patterns of top reps at scale with the power of AI.
Automatic Recordings & Transcripts
Get full visibility into sales calls with automatic recordings and transcripts.
Don’t let another important conversation disappear into thin air. Understand the objective reality about what’s being said in a call instead of getting someone’s opinion.
Speaker & Topic Identification
Listen to calls in less time with key topics & speakers automatically identified.
Gone are the days of just recording calls and never listening to them. Go to specific speakers and topics, or search for keywords in the transcript to listen to recordings 4x faster.
Build dynamic and winning playbooks to onboard and coach reps in less time than shadowing live deal calls.
Topic Trends & Talk Pattern Insights
Learn what’s working and what’s not with trends of topics and talk patterns.
Analyze trends of competitor mentions, objections, or feature requests for data-driven and personalized coaching. Learn talk patterns of top reps to coach others accordingly.
Curated Playlists
Coach and onboard reps faster with curated playlists of your top reps’ best talk tracks.
Save your top reps’ best moments like Objection Handling, Negotiation, etc. into curated playlists. Let other reps listen to these playlists to ramp-up faster vs shadowing live calls.
Unlock hidden insights and foster collaboration across your organization to create an agile customer feedback loop.
Recording Snippets
Share the voice of the customer using Recording Snippets of key moments.
Create video snippets in seconds and share them with the product team to hear your prospect’s feedback first hand. Ensure important information is never lost again.
Voice of the Prospect
Empower cross-functional teams to learn your customer’s feedback proactively.
Let product and marketing teams search for custom phrases and learn trends for feature requests or objections so they can proactively build the right product and marketing collateral.
Boost Sales reps’ productivity by augmenting their note taking with AI to ensure timely CRM data entry.
AI Summarized Notes
Get AI-generated summarized notes for key topics without fail.
Avoma's AI will automatically extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc. – for every single call.
Augmented Notes
Capture detailed and structured notes for custom categories in less time.
No AI will ever automate 100% of all note-taking. With our augmented note-taking experience, reps can bookmark important moments live or highlight transcript text to capture detailed and structured Notes in just a few clicks.
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Avoma integrates with your favorite tools
Calendar
CRM
Conferencing
Dialer
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