Remove ambiguity and bias to ensure fair and consistent assessments across your team. Easily spot improvement areas in low-scoring calls and highlight top performers to showcase best practices.
Automated Call Coverage
Free up time for high-impact coaching
Managers often spend hours reviewing calls manually, leaving less time for personalized coaching. Let AI handle the scoring — ensuring every conversation is evaluated, so managers can focus on impactful coaching moments.
Ready-To-Use Scorecards
Pre-built scorecards based on sales methodologies
Leverage ready-to-use scorecards based on popular sales methodologies like MEDDICC, SPIN, or BANT. Evaluate your team on the areas that matter most — without having to build scorecards from scratch.
Custom Scorecards
Create evaluations tailored to your team’s specific business needs
Traditional scorecards often miss the nuances needed to drive real improvement. With Custom Scorecards, easily identify strengths and growth areas, helping you focus coaching efforts where they’ll have the biggest impact.
Instant Feedback
Gain clarity with justifications for every score
Make coaching more timely and see exactly why each call received its score with instant justifications. AI provides clear explanations for every score, giving managers immediate insight into each call.
Clear, Actionable Feedback
Track performance for data-driven coaching
Monitor team performance over time, spot individual trends, and support ongoing growth. Leave comments directly on calls to deliver feedback tailored to individual performance, making it more targeted and actionable.
Avoma integrates with your favorite tools
Calendar
CRM
Conferencing
Dialer
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