
The Sandler sales methodology is a sales training system created by David Sandler and taught by Sandler Training. If you're comparing methodologies or weighing official Sandler training, you need a clear picture of it before you commit budget and rep time.
This overview covers what the methodology is and where to learn it from the source. It also compares Sandler with MEDDICC, SPIN, Challenger, and BANT, and shows which teams it suits. It closes with a tool you can use with any method: a scorecard for coaching discovery calls.
This is an independent article. Avoma is not affiliated with, licensed by, or endorsed by Sandler Systems, LLC, and this article doesn't teach or reproduce the Sandler program.
The Sandler sales methodology, also called the Sandler Selling System, is a sales training system developed by David Sandler and taught by Sandler Training. Sandler Systems, LLC holds its trademarks. The methodology is known for treating buyer and seller as equals who qualify each other, and for steering away from high-pressure closing.
Sandler Training describes its program as more than 50 years of evolved sales methodology. Sandler delivers it through local franchise training centers, online courses, and books.
The core book is You Can't Teach a Kid to Ride a Bike at a Seminar by David Sandler and David Mattson. McGraw-Hill published the 2nd edition in 2015.
For a sales leader, the practical point is this: Sandler is a full training program with its own materials and terminology. Those materials belong to Sandler Training, so the authoritative explanation of how the system works comes from Sandler's own courses and books.
Key Takeaway: Sandler is a licensed training program. Check any third-party summary of its internal steps or techniques against Sandler's own materials before you build a process around it.
Once you know what Sandler is, the next question is where to learn the real thing.
The most reliable way to learn the Sandler methodology is from Sandler Training. Sandler runs instructor-led programs through its local training centers and sells self-paced online courses.
Its books cover the core ideas for readers who want to start on their own. Sandler's website lists current programs and centers.
Sandler doesn't publish training prices. Local centers quote each program, so cost depends on format, team size, and location. TrainingCost.com reviewed Sandler's public pages in September 2026 and found no published prices for any program.
Pro Tip: Before you buy any sales training, decide how you'll check that reps use it on live calls. The 4-checkpoint discovery scorecard later in this guide works alongside any training program.
Training is one decision. The other is whether Sandler is the right kind of method for your team, and that starts with how it differs from the alternatives.
Sandler is a training system that shapes how reps behave in sales conversations. MEDDICC and BANT are checklists for qualifying deals, SPIN is a questioning approach, and Challenger centers on teaching buyers something new about their business.
| Methodology | What it focuses on | Typical fit | Often paired with |
|---|---|---|---|
| Sandler | Seller behavior and mutual qualification, taught as a full training program | Consultative B2B sales where reps need to qualify deals in the first calls | A qualification checklist such as MEDDICC |
| MEDDICC | A checklist of what a seller must know about a deal before forecasting it | Complex deals with several stakeholders | A behavior or questioning method |
| SPIN Selling | A questioning approach based on Neil Rackham's research into large sales | Sales motions that depend on deep discovery | A qualification checklist |
| The Challenger Sale | Teaching buyers a new view of their business, from Matthew Dixon and Brent Adamson | Markets where buyers haven't spotted the problem | A qualification checklist |
| BANT | A short check of budget, authority, need, and timeline | Early-stage lead qualification | Any discovery method |
The main split is between methods that shape how reps run conversations and checklists that track what a rep knows about a deal. If a checklist suits your team better, start with the questions and examples behind MEDDIC or a scoring model for BANT.
If your buyers haven't spotted their problem, read how teaching-led Challenger selling works. For the wider field, see how 12 sales methodologies compare.
Common Mistake: Some teams roll out 2 behavior-focused methods at once, and reps end up with competing call structures. Pick 1 way to run conversations and 1 checklist for qualification.
Whether Sandler suits your team depends on how you sell, covered next.
Structured, qualification-heavy methods like Sandler tend to suit consultative B2B sales with longer cycles. High-volume inbound and product-led motions tend to need a lighter approach.
The lists below are Avoma's view, based on how sales motions differ. Talk to a Sandler trainer about your own motion before you commit.
A good fit if:
Needs adapting if:
Best Practice: Pilot any new methodology with 1 team for a full sales cycle before a company-wide rollout. Compare that team's results against teams that haven't changed.
Whichever way you decide, the skills that matter most on discovery calls stay the same, and the next section shows how to coach them.
Pick the few behaviors that matter most on discovery calls, write clear criteria for each, and review calls against them every week. AI scorecards let you apply the same criteria to every call.
New habits fade when managers can't check them on live calls. And a manager has time for a handful of recordings a week.
The 4-checkpoint discovery scorecard is Avoma's own framework. It works with any methodology and isn't part of any third-party program. Each checkpoint is something a reviewer can hear on the recording.
| Checkpoint | What good looks like | What to listen for |
|---|---|---|
| 1. Shared goal for the call | Rep and buyer agree on why they're meeting and what should happen by the end | The rep asks what the buyer wants to get out of the call |
| 2. Buyer problem and its cost | Rep learns what isn't working for the buyer and what it costs the business | The buyer describes the problem in their own words, with a number or consequence attached |
| 3. Decision path and budget | Rep learns who else is involved, how the decision gets made, and whether money is set aside | Names of other stakeholders, a target date, a budget range or funding source |
| 4. Committed next step | The call ends with a scheduled meeting and an owner for each action | A date on the calendar before the call ends |
How to put it to work:
For questions that support each checkpoint, use a full discovery call playbook with question sets.
Avoma scores every recorded call against criteria your team writes, with a justification and timestamped evidence for each score. Managers can assign scorecards by team, role, or call type and save strong moments into playlists for onboarding.
Example: A rep's discovery call scores 3 of 4. The goal, problem, and next step are all there, but the rep never asked who else signs off. The coaching note is 1 question to add next time: "Who else needs to weigh in before you decide?"
Sandler is a full sales training program, best learned from Sandler Training. Whatever methodology your team runs, discovery habits stick when managers coach against clear criteria on every call.
Avoma's AI-powered sales scorecards score every call against your own criteria, so you can coach without listening to every recording.
Sandler and related marks are trademarks of Sandler Systems, LLC. This article is an independent overview. Avoma is not affiliated with, licensed by, or endorsed by Sandler Systems, LLC.
No. Avoma is not affiliated with, licensed by, or endorsed by Sandler Systems, LLC or Sandler Training. Avoma does not offer Sandler training, Sandler course materials, or a Sandler scorecard. Teams that want the Sandler program can get it from Sandler Training.
The Sandler program, its materials, and its terminology belong to Sandler Systems, LLC. Sandler Training teaches the full system through its courses and published books. Teams that want to run the methodology as designed should learn it from those sources. Third-party summaries, including this article, do not reproduce the program.
Yes. Conversation intelligence tools can score recorded calls against criteria a team defines, such as whether a rep confirmed a decision timeline or booked a next meeting. The scores depend on the quality of the criteria behind them. Teams get the most consistent results when each criterion describes 1 behavior a reviewer could hear on the recording.


