
As a sales manager, your job is to make every rep better, and consistent coaching pays off. Research shows it improves win rates by 32% and quota attainment by 28%.
But most managers coach from memory. They catch part of a call, hear the rep's version of the deal, and give feedback a week later. Sales coaching software fixes that by recording calls, scoring them against your methodology and showing you where each rep needs help.
The main buying question is whether your team needs basic call recording and feedback, or a coaching platform with automated scorecards, AI-flagged skill gaps, coaching workflows and performance tracking.
The how to choose checklist further down helps you answer it for your team.
Every tool on this list coaches from real customer calls. They differ in where the coaching happens: after the call (scorecards and feedback), during the call (live guidance), or inside the dialer or engagement tool reps already use. AI role-play tools that coach through practice are covered in a separate guide.
We make Avoma, and it's on this list. We've described every tool, including Avoma, using each vendor's own pages and public reviews, and we've listed real limitations for each one.
The best sales coaching software in 2026 is Avoma, Gong, Chorus by ZoomInfo, Outreach, Salesloft, Mindtickle, Revenue.io and Dialpad. Avoma is our pick for teams from SMB to enterprise that want AI call scoring, skill-gap coaching and performance tracking with published pricing. Gong fits large revenue orgs that want coaching, forecasting and engagement on one contract. Revenue.io and Dialpad fit teams that want live guidance during calls.
| Tool | Best for | Coaches from | AI call scoring | AI roleplay | Live-call guidance | Pricing | Free option |
|---|---|---|---|---|---|---|---|
| Avoma | SMB to enterprise revenue teams | Real calls | Yes | No | Yes (Live Answer Cards) | Published: from $19/seat/mo + $29/seat/mo Conversation Intelligence add-on (annual); free view-only users | 14-day free trial |
| Gong | Enterprise revenue orgs | Real calls + practice | Add-on (Enable Essentials) | Add-on (Gong Enable) | Unconfirmed | Not published; est. ~$1,600/user/yr + coaching add-ons + platform fee | None listed |
| Chorus by ZoomInfo | Teams already on ZoomInfo | Real calls | Yes (coaching scorecards) | Unconfirmed | Unconfirmed | Not published; sold within ZoomInfo | Trial button; Chorus scope unclear |
| Outreach | Teams running sequences in Outreach | Real calls | Yes (AI Coach Cards) | Unconfirmed | Yes (Kaia Content Cards) | Not published | None listed |
| Salesloft | Teams running cadences in Salesloft | Real calls | Yes | Unconfirmed | Yes (live coaching, battlecards) | Not published | None listed |
| Mindtickle | Enablement-led teams in regulated industries | Real calls + practice | Yes | Yes | Unconfirmed | Not published | None listed |
| Revenue.io | Salesforce teams of 15+ seats | Real calls | Yes (top plan) | Yes | Yes (live guidance) | Not published | None listed |
| Dialpad | Phone-heavy outbound teams | Real calls | Yes (Premium plan) | Unconfirmed | Yes (Advanced plan and up) | Published: $39 to $79/user/mo | "Try free" on Essentials |
Full reviews of each tool follow below, and the team-type table maps them to common sales setups.
Traditional coaching depends on managers finding time to listen to calls. That breaks down in 4 places:
Feedback arrives days late. Reps hear about a mistake after the deal has already moved.
Reps forget most training. Research shows reps forget 84% to 90% of what they learn within months unless it's reinforced.
Impact is hard to measure. Without call scores over time, managers can't show whether coaching changed how reps sell.
Training drifts from real calls. Playbooks reflect what worked last year, while buyers raise new objections every quarter.
AI sales coaching software closes those gaps by analyzing every call, so managers coach from evidence:
Automatic call scoring: AI scores every call against your scorecards, so managers review the lowest-scored calls first.
Conversation metrics: talk-to-listen ratio, monologues, filler words and questions asked show how each rep runs a call.
Objection and keyword tracking: trackers flag competitors, pricing pushback and deal risks across every conversation.
Faster feedback: managers comment on timestamped moments in a recording the same day.
Libraries of winning calls: top performers' moments become playlists new hires learn from.
Methodology adoption: scorecards built on MEDDIC, SPICED or BANT show which reps follow the process.
Disclaimer: Avoma owns and publishes this article. Sales coaching is one of the most loved features among Avoma customers, so we've held Avoma to the same format as every other tool, including its limitations.
Best for: revenue teams from SMB to enterprise that want AI call scoring, skill-gap coaching and performance tracking in one platform.
Standout coaching features: AI scorecards with automatic call scoring, Coaching Insights, Smart Trackers and Live Answer Cards.

Avoma is an established sales coaching platform that combines conversation intelligence with AI-powered coaching. Sales managers use it to evaluate calls, track rep performance and deliver consistent coaching at scale. The same platform covers meeting notes, CRM updates and revenue intelligence, so coaching data sits next to deal data.
Avoma is built to scale as teams grow. It has seen growing enterprise adoption as larger sales teams look to standardize coaching, find skill gaps and improve rep performance without the overhead of a traditional enterprise platform.
AI scorecards and call scoring: every call is scored against your criteria. Use pre-built scorecards for BANT, MEDDIC, SPICED and Sandler, or build your own. Each score comes with an AI justification that shows what the rep covered and what they missed.
Coaching Insights: finds recurring skill gaps across each rep's calls and ranks coaching opportunities by rep.
Conversation metrics: talk time, talk-to-listen ratio, filler words, monologues and sentiment for every call.
Smart Trackers: flag competitors, pricing pushback, deal risks and feature requests across conversations.
Live Answer Cards: surface responses and battle cards during the call when a buyer raises an objection.
Comments, snippets and playlists: managers comment on timestamped moments, share snippets in Slack and build playlists of winning calls for onboarding.
Performance dashboards: track conversation behaviors and coaching trends by rep and team over time.
Avoma publishes its prices. Plans are $19/seat/month (Startup, up to 25 seats), $29 (Organization, up to 100 seats) and $39 (Enterprise, annual billing only, minimum 10 seats, with SSO and HIPAA compliance). Coaching features come with the Conversation Intelligence add-on at $29/seat/month on annual billing or $35 on monthly billing, and Revenue Intelligence is a separate add-on at the same price. Viewers and collaborators are free, so managers and stakeholders can review calls without a paid seat. A 14-day free trial includes all add-ons, and no credit card is required.
Coaching is an add-on, so the full cost per recorder seat is plan plus add-on.
There's no free recording plan after the trial ends.
Avoma coaches from real calls; it doesn't offer AI roleplay practice today.
We think Avoma is the strongest fit for teams of any size that want automated scorecards, skill-gap coaching and performance tracking from real calls, with pricing they can see before talking to sales. Teams whose main gap is rehearsal with AI buyers should pair it with a practice tool.
Best for: enterprise revenue organizations that want coaching, forecasting and engagement on one platform.
Standout coaching feature: AI Call Reviewer scoring of every recorded call.

Gong describes itself as the "#1 AI OS for Revenue Teams." Its coaching product, Gong Enable, is built to "develop and scale winning revenue behaviors." Gong says it has 5,000+ customers.
Gong coaches from real calls and from practice, but both are paid add-ons. Coaching and AI call scoring sit in Enable Essentials, and AI role-play and meeting rehearsal sit in the full Gong Enable add-on, on top of the core Foundation license.
AI Call Reviewer: (Enable Essentials add-on) scores every recorded call and flags coaching opportunities for each rep and team.
AI Trainer: (Gong Enable add-on) AI role-plays built from your own past calls.
Lessons: role-specific learning programs fed by what AI Call Reviewer finds.
Initiative Tracking: links enablement programs to win rates, deal size and ramp time.
Dry Run: (Gong Enable add-on) AI role-play built from the actual account, deal and contacts, so reps rehearse a meeting before it happens.
Coaching inbox and coaching metrics: (Enable Essentials add-on) managers track feedback given and its effect.
Gong doesn't publish prices. Its pricing page says licenses are priced per user, plus a platform fee based on the number of users, and you get a quote through a form. Our Gong pricing guide estimates about $1,600/user/year for the core Foundation license, about $300/user/year for Enable Essentials and about $360 to $720/user/year for the full Gong Enable add-on, plus a $5,000 to $50,000 annual platform fee and a one-time onboarding fee. These are estimates, not Gong's published prices.
No public pricing, and the platform fee sits on top of per-user licenses.
On G2 (4.7/5, 6,700+ reviews), the most-mentioned cons are call issues, recording issues and AI inaccuracy.
Coaching and AI call scoring need the Enable Essentials add-on, and AI role-play needs the full Gong Enable add-on. Both sit on top of the core Foundation license.
Gong is the right call for large revenue orgs that want coaching from real calls, forecasting and engagement in one contract and have budget for an enterprise deal.
Best for: sales teams already paying for ZoomInfo that want conversation intelligence in the same account.
Standout coaching feature: call analysis connected to ZoomInfo contact and company data.

Chorus is ZoomInfo's conversation intelligence product, pitched under the headline "Make Every Interaction Count." It finds winning behaviors in calls and uses them to help new reps ramp faster. Chorus.ai now redirects to ZoomInfo.
Chorus is sold through ZoomInfo as the conversation intelligence layer of its GTM platform, with no separate published price. ZoomInfo positions it around Connected Intelligence, which joins conversation history with ZoomInfo contact and company data.
Call, meeting and email analysis: records and analyzes customer conversations across channels.
Coaching scorecards: scores reps against defined criteria across every recorded call, with personalized 1:1 feedback and peer review.
Onboarding and enablement coaching: winning behaviors from top reps help new hires ramp.
Deal intelligence: tracks what's happening in each deal, with CRM sync.
Market intelligence: shows why deals are won or lost.
Connected Intelligence: joins call data with ZoomInfo contact and company data.
ZoomInfo doesn't publish a price for Chorus. Its pricing page doesn't list Chorus as a package and notes that add-on solutions affect price.
Chorus is sold inside ZoomInfo, so it's a harder fit if you don't use ZoomInfo data.
ZoomInfo's pages don't confirm AI roleplay or live-call guidance.
Chorus makes sense when ZoomInfo is already your data source and you want call coaching without adding a vendor.
Best for: teams that run prospecting sequences in Outreach and want coaching in the same workflow.
Standout coaching feature: Kaia Content Cards that guide reps during live calls.

Outreach calls itself an "Agentic AI Platform for Revenue Teams." Its coaching product is pitched as "AI-Driven Sales Rep Coaching Software," with Outreach Kaia delivering "real time coaching with Content Cards."
Outreach covers forecasting, coaching, deal execution and account expansion on one platform, so coaching sits in the same workflow reps use for sequences.
Real-time Content Cards: Kaia surfaces guidance on screen during live calls.
Smart Kaia Coach and AI Coach Cards: auto-score calls and rep skills against your coaching criteria, with AI-suggested answers on Coach Cards.
Custom Topics and Topics Report: track talk tracks, competitors and objections across calls.
Kaia Playlists: collections of call moments for onboarding and training.
Coach Card Report: reporting on AI Coach Card results across the team.
Outreach doesn't publish prices. Its plans (Amplify Essentials, Core, Plus and Pro) all say "Request pricing." Coaching appears in Essentials, Plus and Pro; Core lists only "Call Insights & Analytics." Each tier includes a set amount of AI credits.
Quote-only pricing, and coaching features and AI credits change by tier.
G2 reviewers rate its perceived cost at the top of the scale (5 out of 5 dollar signs).
Outreach fits teams already living in Outreach sequences that want live-call guidance without another tool.
Best for: teams running cadences in Salesloft that want live call coaching tied to rep tasks.
Standout coaching feature: live call coaching with battlecards and automatic call scoring.

Salesloft is a revenue platform for running cadences, calls, deals and forecasts. Its coaching pitch is "Coach deals in motion," where "coachable moments become tasks in rep workflows."
Salesloft and Clari completed their merger in December 2025. Since September 2026, the combined company has sold sales engagement, forecasting and conversation intelligence under the Salesloft brand. Its conversation intelligence now runs on Clari Copilot technology, and customers of Salesloft's original call recording product are being migrated.
Live call coaching: guidance for reps during calls.
Real-time battlecards: surface on every call when a competitor or objection comes up.
AI call scoring: scores every call and groups results by performance tier.
Objection tracking and trends: spots objections and topics trending across the call library.
Search across calls: answers questions across many calls at once, such as recurring objections or competitor mentions.
Coaching tasks: coachable moments become tasks in the rep's daily workflow.
Summaries and follow-ups: AI summaries, action items and follow-up emails after each call.
Mobile recording: records in-person meetings.
Buying-group sentiment: shows how each stakeholder is responding.
Salesloft doesn't publish prices; you get a quote from sales.
Pricing is quote-only, and Salesloft doesn't publish plans; third-party reports cite Advanced and Elite plans, with forecasting and a coaching agent sold as add-ons.
Customers of the original call recording product are being migrated to the new one, so check timing with Salesloft.
Salesloft fits teams already on Salesloft or Clari that want coaching attached to cadences and forecasting.
Best for: enablement-led sales teams, including pharma and medical device teams, that want training, practice and call coaching in one place.
Standout coaching feature: AI role-plays and call scoring tied to one skills model.

Mindtickle is a revenue enablement platform. Its coaching pitch is "Coach to win with Mindtickle," with coaching "backed by skill, performance, and deal insights." Named customers include Cisco and Splunk.
Mindtickle combines enablement, AI practice and conversation intelligence. Its customers span pharma, medical devices, technology and automotive.
AI pitch practice: reps rehearse pitches and get AI feedback before real calls.
Assigned role-plays: managers assign scenarios, and reps get AI feedback on each attempt.
Conversation intelligence: records and transcribes customer calls, with AI analysis of each call.
Call scoring: scores calls against winning behaviors and spots each rep's skill gaps.
Gap detection: flags weak skills, such as discovery, and auto-assigns training.
Skills benchmarks: competency benchmarks tie coaching to skill, performance and deal data.
Mindtickle doesn't publish prices. The site offers a demo and a "Try AI Role Play" sample, with no listed free trial.
No public pricing.
On G2 (4.7/5, about 2,400 reviews), Ease of Admin is its lowest-rated category, and some reviewers report inconsistent video translations and voiceovers.
Mindtickle fits teams where enablement owns coaching and wants practice, training content and call review tied to one skills model.
Best for: Salesforce teams of 15+ seats that want live in-call guidance and AI scorecards in one platform.
Standout coaching feature: live guidance that shows best responses, resources and reminders while the buyer is still talking.

Revenue.io calls itself "the revenue platform for better decisions." It's built for Salesforce teams and combines calling, conversation analysis, live guidance and coaching.
Revenue.io works only with Salesforce, and its pricing page says it's built for teams of 15+ seats.
Live in-call guidance: best responses, resources and reminders appear while the buyer is talking.
AI scorecards: score conversations against your criteria and show trends over time.
AI coaching feedback: turns call analysis into post-call guidance for 1:1s.
Live listen and whisper: managers listen in and coach reps during calls.
Talk metrics and sentiment: talk ratio, interruptions, talk streaks and sentiment trends.
Topic and keyword tracking: competitors, pricing and discovery topics across calls.
Call libraries: saved searches and example calls for onboarding.
Revenue.io doesn't publish prices; quotes are per seat, given on a demo call. There are 3 plans: Activate (live guidance, live listen, recording), Engage (adds transcription, talk metrics, sentiment and call libraries) and Orchestrate (adds AI scorecards and AI coaching feedback). No free plan or trial is listed.
AI scorecards and AI coaching feedback are only in the top plan, Orchestrate.
It's Salesforce-only and aimed at 15+ seats, so it doesn't suit HubSpot teams or small teams.
Revenue.io fits Salesforce-based teams that want reps guided during live calls and scored afterward, and that can buy the top plan.
Best for: phone-heavy outbound sales teams that want calling, live coaching and call scoring in one product.
Standout coaching feature: AI Scorecards that score 100% of calls against your criteria.

Dialpad's sales product, Dialpad Sell, is pitched as "Know what wins. Do more of it." It combines a power dialer with conversation intelligence and coaching, so reps get coached inside the tool they call from.
AI Scorecards: use templates or custom criteria. AI can grade a call on its own, suggest a grade for a supervisor to confirm, or leave grading manual.
Live coaching: prompts and approved responses appear during calls, triggered by moments supervisors define.
AI Playbooks: real-time guidance built from your best reps' practices, with tracking that flags reps who follow the playbook least.
Coaching Hub: a dashboard of scorecard grades, CSAT and a rep leaderboard.
AI CSAT and sentiment: estimates customer satisfaction and sentiment on every call.
Dialpad publishes its prices. Dialpad Sell costs $39/user/month (Essentials), $59 (Advanced, adds live coaching) and $79 (Premium, adds AI Scorecards, Playbooks and the Coaching Hub, annual billing only). Essentials has a "Try free" option, but the trial length isn't stated.
Full call scoring and the Coaching Hub need the Premium plan, which is annual-only.
Dialpad's live coaching pages are written for contact centers, and the company now leads with customer support, so check the fit for B2B account executives.
Dialpad fits outbound teams that make most of their calls through a dialer and want coaching built into it, with published pricing.
| Team type | Our picks | Why |
|---|---|---|
| SMB and mid-market B2B teams | Avoma | AI call scoring and coaching with published pricing and a free trial |
| Large and enterprise teams | Avoma, Gong, Mindtickle | Standard scorecards across teams; Avoma adds published Enterprise pricing, SSO and free view-only users |
| Remote teams | Avoma, Gong, Salesloft | Managers coach from recorded calls instead of sitting in on them |
| Inside sales and SDR teams | Dialpad, Outreach, Salesloft | Coaching inside the dialer or sequence workflow, with live guidance |
| B2B SaaS deal coaching | Avoma, Gong, Salesloft | Call scoring and deal-level coaching from real conversations |
| Sales managers who coach weekly | Avoma, Gong | Auto-scored calls show which reps and which skills need time first |
| Salesforce-only teams | Revenue.io | Built for Salesforce, with live guidance and AI scorecards |
| Pharma and medical teams | Mindtickle | Lists pharma and medical device customers |
| Teams on a tight budget | Avoma (from $19/seat/mo), Dialpad (from $39/user/mo) | Published per-seat pricing |
Start with where your coaching gap sits. If reps fail on live calls you can't hear, you need call analysis. If reps get stuck mid-call, look for live guidance as well.
Use the comparison table above to shortlist 2 or 3 tools, then run them through this checklist.
Check these 6 things during a trial:
Scoring against your methodology. Upload your own scorecard (MEDDPICC, SPICED or a custom one) and see if the AI scores 10 real calls the way your best manager would.
Post-call vs live coaching. Decide whether post-call scorecards are enough or reps also need guidance during calls.
Live-call guidance. If reps get stuck on pricing or competitor questions, check whether help shows up during the call.
CRM integration. Scores and coaching notes should land on the deal record in Salesforce or HubSpot.
Pricing model. Avoma and Dialpad publish prices; the rest need a quote. Ask about platform fees, add-ons and contract length.
Manager time. Count how many minutes a manager spends per rep per week before and after the trial.
These picks follow from the reviews above and the gaps described in why traditional coaching falls short.
Choose Avoma if: you want automated scorecards, Coaching Insights and performance tracking from real calls, at any team size, with pricing you can check today.
Choose Gong if: you're an enterprise revenue org that wants call coaching, forecasting and engagement on one contract.
Choose Chorus by ZoomInfo if: ZoomInfo is already your data platform.
Choose Outreach if: your reps run sequences in Outreach and need guidance during live calls.
Choose Salesloft if: you run cadences in Salesloft or forecasting in Clari.
Choose Mindtickle if: enablement owns coaching and you need training, practice and call review together.
Choose Revenue.io if: you run on Salesforce and want reps guided during live calls.
Choose Dialpad if: your reps live in a dialer and you want coaching and scoring built into it, with published pricing.
Avoma fits revenue teams from SMB to enterprise that want to stop coaching from memory. Calls get recorded, scored against your methodology and turned into Coaching Insights for each rep. Performance dashboards show whether coaching worked. Pricing is published, view-only users are free, and one platform covers conversation intelligence, sales coaching and revenue intelligence. Start a 14-day free trial or see AI sales coaching software in action.
The best sales coaching software depends on your team. Avoma is our pick for teams from SMB to enterprise that want AI call scoring, skill-gap coaching and performance tracking with published pricing. Gong fits large enterprises, and Revenue.io or Dialpad fit teams that want live guidance during calls.
Avoma, Gong, Chorus, Outreach, Salesloft, Mindtickle, Revenue.io and Dialpad all score calls with AI. Avoma, Outreach, Salesloft, Revenue.io and Dialpad also guide reps during live calls.
None of the tools on this list has a free plan for call coaching. Avoma offers a 14-day free trial with no credit card, and Dialpad shows a free trial option on its entry plan.
Most vendors don't publish prices. Avoma starts at $19/seat/month (annual) plus a $29/seat/month Conversation Intelligence add-on for coaching. Gong charges per user plus a platform fee and sells coaching as add-ons, and Dialpad publishes plans from $39 to $79 per user per month.
Conversation intelligence records and analyzes calls. Sales coaching software uses that analysis, or AI practice sessions, to score reps and give them feedback. Many tools, including Avoma and Gong, do both.
Most call-based tools do. Avoma and Chorus both sync conversation data to the CRM, so call notes land on the deal record. Check the integration with your CRM during the trial.


