Catch churn risk while you can still act
Avoma alerts you to at-risk accounts and finds churn signals in customer calls. CS gets a recovery plan before the renewal is in doubt.
Trusted by high-performing sales teams at
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Why churn catches CS teams off guard
Risk signals stay inside conversations
Customers mention frustration or cancellation on calls, and it never reaches the account view.
Quiet accounts go unnoticed
Customers stop engaging, and CS finds out on the renewal call.
Recovery starts without a plan
Teams react to risk with no clear cause, owner or timeline.
What this looks like with Avoma
CS sees risk when it appears and knows the cause in the customer's own words. Every at-risk account gets a recovery plan with owners.
What Avoma can handle for you
Explore 5 ways Avoma helps you protect retention.
The results speak for themselves, so do our customers.
“It’s ten vs one in terms of, ‘Hey, we prefer Avoma.’”
“I can tell you that our top sales people couldn’t live without Avoma.”
“We thought we had a decent solution until we got Avoma. That was pretty much the game changer for us.”
Set up risk alerts that notify your team in Slack, email or Microsoft Teams when a supported Risk Score crosses the threshold you set.
Yes, Meeting Alerts and trackers flag concerns like dissatisfaction, cancellation intent, pricing objections or open issues raised in meetings.
See risk indicators, customer conversations and relationship activity in one place. You'll know which concerns could affect the account or renewal.
Ask Avoma to review customer conversations for risks, open concerns and unmet commitments. It builds a prioritized plan with actions, owners and timelines.
An Avoma agent checks renewal dates, recent conversations and engagement. It flags inactive accounts and ranks them for follow-up.
What’s stopping you from turning every conversation into actionable work?
