Decode top performers
Find the behaviors your best reps repeat on calls and turn them into talk tracks the team can use.
Ways to get this done with Avoma
Pick the approach that fits how your team works. You can start with one and add another later.
How this works
Shown for:
- 1Trigger
You ask Avoma
- 2Context
Ask Avoma (Avoma agentic platform) reads calls from top and average reps, scorecards, outcomes, narrowed by what you ask
- 3Reason
Compare behaviors top reps repeat with the rest of the team on the same call type
- 4Act
Summarize top-performer behaviors with example moments and talk tracks, returned in Ask Avoma
- 5Human judgment
Enablement decides which behaviors to train
Prompt
Compare top-performing and average reps across sales conversations to identify behavioral differences, effective talk tracks, and example call moments.
Compare calls from our top [five] reps with the rest of the team for [call type]. List the behaviors the top reps repeat that others do not, with example moments and a suggested talk track for each.
What good looks like
What top reps do on calls tends to be specific enough to teach.
Compare the same call type
Comparing a top rep's demo with an average rep's discovery call tells you nothing.
Look for repeated behaviors
One strong call can be luck, and 10 is a method.
Turn each behavior into a talk track
Reps copy words faster than principles.
Customer stories
What teams say
The call coaching functionality offers detailed feedback on our sales calls, pinpointing areas of strength and opportunities for improvement
The killer feature for us is the ability to customize the notes/summary structure and sync the notes directly to Salesforce. This along with auto scoring of calls is saving our team a bunch of time.
It helps managers identify opportunities and churn risks by looking at a single report instead of having to sit in on additional meetings.
I can tell you that our top sales people couldn't live without Avoma
What’s stopping you from turning every conversation into actionable work?
