Use case · Customer Success & Retention

Prepare every renewal well ahead of the date

Avoma tracks renewal signals in customer calls and flags renewal risk 90 days out. CS walks into every renewal with a brief in hand.

Trusted by high-performing sales teams at

Why renewals turn into last-minute saves

Renewal signals go untracked

Customers raise pricing concerns and approval steps on calls, and they never get tracked.

Risk shows up too late

Teams find renewal risk a few weeks before the date, with no time left to fix it.

Prep happens the day before

CSMs piece together value and stakeholders right before the renewal call.

The results speak for themselves, so do our customers.

“It’s ten vs one in terms of, ‘Hey, we prefer Avoma.’”
Luiz Cent
Head of Sales, Mailshake
“I can tell you that our top sales people couldn’t live without Avoma.”
Tim Powers
Director of Business Development, Zilliant
“We thought we had a decent solution until we got Avoma. That was pretty much the game changer for us.”
Rebecca Graves
VP of Client Services and Partner, Spot On

Renewal management with Avoma, answered

Still have a question about your renewal process?

Talk to our team

Trackers find mentions of renewal intent, pricing concerns, cancellation risk and approval steps across customer calls, with the matching call moments.

Yes, Ask Avoma for a renewal risk brief on sentiment, champion engagement and open blockers. An Avoma agent can also review accounts 90 days before renewal and suggest recovery actions.

Ask Avoma, or your AI assistant through Avoma MCP. You get a brief with the value delivered, customer priorities, stakeholders, risks and next steps.

Renewal workflows use customer conversations, emails, Risk Scores and CRM account and opportunity records.

CSMs and account managers who own renewals use it to prepare for and de-risk each one.

CTA Circles imageCTA Circles image

What’s stopping you from turning every conversation into actionable work?

Get started today.

It just takes a minute to set up your account.
No credit card is required. Try all features of Avoma for free.