Build the call library
Collect your best call moments in a shared library that reps can search by skill and stage.
Ways to get this done with Avoma
Pick the approach that fits how your team works. You can start with one and add another later.
How this works
Shown for:
- 1Trigger
Whenever you save a call moment
- 2Context
Avoma Conversation Intelligence reads call recordings and snippets
- 3Reason
Pick the moment that teaches a specific skill
- 4Act
Save the strongest moments to playlists organized by skill and stage
- 5Human judgment
Manager or enablement approves each clip before the team sees it
Native feature
Save and share call snippets from top performers to help reps learn successful sales techniques.
How this works
Shown for:
- 1Trigger
You ask your AI assistant through Avoma MCP
- 2Context
Your AI assistant reads scored calls, clips and playlists through Avoma MCP (Avoma agentic platform), narrowed by what you ask
- 3Reason
Pick the moment that teaches a specific skill
- 4Act
Save the strongest moments to playlists organized by skill and stage, returned in your AI assistant
- 5Human judgment
Manager or enablement approves each clip before the team sees it
Prompt
Find strong coaching examples by skill or sales stage. Ask Avoma identifies relevant call moments that you can review and organize into playlists.
Find the best examples of [skill] from our calls in the last [90] days and group them into a playlist by stage, with one line on why each is a strong example.
What good looks like
Reps reach for a library when the right example takes seconds to find.
Organize clips by skill and deal stage
Reps look for help in the middle of a deal, so the library should match how they search.
Keep each clip under 3 minutes
Short clips get watched, and long recordings sit in the playlist.
Retire clips that no longer match your pitch
Old messaging in a training library teaches the wrong thing.
Customer stories
What teams say
The call coaching functionality offers detailed feedback on our sales calls, pinpointing areas of strength and opportunities for improvement
I love Sandler scorecards. We use them as coaching opportunities for the team and myself too.
That my reps actually use Avoma, it saves them time, takes detailed notes & allows them to self analyze/coach their own calls
I want to look at last week's calls from a specific CSM, review them against my coaching playbook, and have this done through Claude and MCP to semi-automate the whole thing.
Avoma is agreat tool for AEs and sales folks in general to look back at their conversations. It's a great asseser of how you performed on the call and a kind personal assistant to help you not miss any imoportant stuff discussed during the meeting.
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