Check talk-time balance
See each rep's talk share and longest monologue on every call, and coach the calls that went one-sided.
Ways to get this done with Avoma
Pick the approach that fits how your team works. You can start with one and add another later.
How this works
Shown for:
- 1Trigger
After a meeting is recorded and processed
- 2Context
Avoma Conversation Intelligence reads meeting recording, speaker identification, and sentiment analysis
- 3Reason
Compare each rep's talk share and longest monologue with the range for that call type
- 4Act
Show talk-time share, longest monologue and sentiment by speaker
- 5Human judgment
Manager picks the calls to review and the habit to coach
Native feature
See each participant's talk-time percentage, longest monologue, and conversation sentiment to identify one-sided discussions and coaching opportunities.
What good looks like
Talk time is a signal worth checking. It's a poor target to chase on every call.
Set a range for each call type
A demo runs rep-heavy, and a discovery call should run buyer-heavy.
Look at the longest monologue
A 4-minute pitch in discovery tells you more than the overall percentage.
Review the call before you coach
A high talk share can be fine when the buyer asked for detail.
Customer stories
What teams say
The call coaching functionality offers detailed feedback on our sales calls, pinpointing areas of strength and opportunities for improvement
I love Sandler scorecards. We use them as coaching opportunities for the team and myself too.
That my reps actually use Avoma, it saves them time, takes detailed notes & allows them to self analyze/coach their own calls
I want to look at last week's calls from a specific CSM, review them against my coaching playbook, and have this done through Claude and MCP to semi-automate the whole thing.
Avoma is agreat tool for AEs and sales folks in general to look back at their conversations. It's a great asseser of how you performed on the call and a kind personal assistant to help you not miss any imoportant stuff discussed during the meeting.
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