Track feature interest
See which features customers mention most across conversations, with the calls behind each.
Ways to get this done with Avoma
Pick the approach that fits how your team works. You can start with one and add another later.
How this works
Shown for:
- 1Trigger
As conversations are processed and during product feedback reviews
- 2Context
Avoma Conversation Intelligence reads meeting transcripts and configured feature trackers
- 3Reason
Count mentions of each feature and read the conversations behind them
- 4Act
Rank features by mentions, with the matching conversations
- 5Human judgment
Product decides how demand shapes the roadmap
Native feature
See which product features and capabilities customers mention most frequently across conversations. Compare mention counts and review matching conversations to understand customer demand and prioritize product improvements.
What good looks like
Feature demand is clearest when you count mentions across every call.
Track features with consistent trackers
Counts are comparable when tracking stays the same.
Read a sample of calls behind each count
Mentions include praise and complaints.
Compare demand by segment
One large segment can skew the ranking.
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