Bring the voice of the customer to every team
Avoma sums up feedback themes, collects feature requests and shares customer quotes from calls. Product, CS and Marketing hear customers in their own words.
Trusted by high-performing sales teams at
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Why customer feedback gets lost
Feedback stays in individual calls
What a customer says reaches one CSM or rep and stops there.
Feature requests arrive without evidence
Product hears requests secondhand, without the customer's words or context.
Demand is hard to size
Product can't tell how many customers raised the same need.
What this looks like with Avoma
Feedback themes come with counts and quotes, and feature requests reach Product with evidence. Marketing writes in the customer's language.
What Avoma can handle for you
Explore 4 ways Avoma brings customer feedback to your teams.
The results speak for themselves, so do our customers.
“It’s ten vs one in terms of, ‘Hey, we prefer Avoma.’”
“I can tell you that our top sales people couldn’t live without Avoma.”
“We thought we had a decent solution until we got Avoma. That was pretty much the game changer for us.”
Voice of customer with Avoma, answered
Still have a question about your feedback process?
Talk to our teamAsk Avoma, or your AI assistant through Avoma MCP, to find recurring feedback themes across calls. You get mention counts, quotes and the accounts behind each theme.
Yes, Smart Playlists collect conversations that match your product feedback topics, keywords or trackers, so Product can review requests in one place.
Save call moments as AI Snippets and share them in Playlists. You can also set up a scheduled prompt that gathers quotes on the cadence you choose.
Topics and Trackers show which features customers mention most, with counts and the matching conversations.
Check your own policy before using a quote outside the company. The quote prompt flags anything that suggests you should ask first.
What’s stopping you from turning every conversation into actionable work?
